Refund and Replacement Policies

Refund and Replacement

If you received an item that is damaged or faulty we will happily replace the item at no additional cost to you. Please contact

Our store does not accept Returns or Exchanges once an item has been tampered with. We can only offer you replacements at no additional cost if it falls under the below criteria:

  • Items are faulty – damaged/broken or soiled upon arrival.
  • Items that do not fit customer expectation before 30 days after purchase
  • Parcels that are lost in transit.

We will not be held liable for misrouted parcels. Please ensure that all the information you have provided is correct before submitting your order to prevent losses in the mail or other mishaps from happening.


You may request a cancellation within at any time after purchase until delivery. You will receive a full refund for any shipping fees and product costs.